Feedback from CAS Call Line
Caithness Bureau is currently supporting the National Call Helpline – and an example of feedback is from an adviser from another CAB ...
'This morning I was asked to call-back a client but the client advised me she had already received a call-back from yourself.
I just wanted to let you know that the client was very grateful for your help. She said “You guys are more like the Samaritans or social work than CAB sometimes. She really listened to me. It really helped me.” She had nothing but praise for you and the way she felt listened to.'